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Introduction to Management  

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Introduction to Management expands student understanding of management. It exposes students to several types of management, including customer relationship management, human resources management, knowledge management, information management, project management, quality management, risk management, and strategic management. Business law, communication skills, economics, operations, and professional development are also stressed throughout the course. Current technology will be used to acquire information and to complete activities. Throughout the course, students are presented ethical dilemmas and problem-solving situations for which they must apply academic and critical-thinking skills.

Students will:
1. Apply knowledge of business ownership to establish and continue business operations.
2. Read to acquire meaning from written material and to apply the information to a task.
3. Apply verbal skills to obtain and convey information.
4. Record information to maintain and present a report of business activity.
5. Foster positive relationships with customers to enhance company image.
6. Resolve conflicts with/for customers to encourage repeat business.
7. Reinforce company's image to exhibit the company's brand promise.
8. Understand the nature of customer relationship management to show its contributions to a company.
9. Understand the nature of business to show its contributions to society.
10. Acquire knowledge of the impact of government on business activities to make informed economic decisions.
11. Analyze cost/profit relationships to guide business decision-making.
12. Understand the role and function of human resources management to obtain a foundational knowledge of its nature and scope.
13. Manage staff growth and development to increase productivity and employee satisfaction.
14. Acquire a foundational understanding of knowledge management to understand its nature and scope.
15. Acquire a foundational knowledge of information management to understand its nature and scope.
16. Adhere to health and safety regulations to support a safe work environment.
17. Implement safety procedures to minimize loss.
18. Comply with security rules, regulations, and codes (property, privacy, access,
confidentiality) to protect customer and company information, reputation, and image.
19. Utilize project-management skills to improve workflow and minimize costs.
20. Implement purchasing activities to obtain business supplies, equipment, resources, and services.
21. Implement purchasing activities to obtain business supplies, equipment, resources, and services.
22. Understand production's role and function in business to recognize its need in an organization.
23. Maintain property and equipment to facilitate ongoing business activities.
24. Understand supply chain management role to recognize its need in business.
25. Maintain workflow to enhance productivity.
26. Participate in career planning to enhance job-success potential.
27. Understand the role and function of quality management to obtain a foundational
knowledge of its nature and scope
28. Recognize management's role to understand its contribution to business success.
29. Identify potential business threats and opportunities to protect a business’s financial wellbeing.


To Access Google Classroom please use the link below:

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We will also be utilizing a program called BusinessU. Please see the Google Classroom for log in information. 

  • Welcome

    The warmest of welcomes to the Business Program at Ohio County Area Technology Center. 

    Please note that I will be utilizing Google Classroom as the main method of communication during this course. Please log in there to get started. 

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